We are excited to introduce a new customer portal to pay your invoices directly and view account details. All customers have access to the Panda Environmental payment portal through Trux, link included here:  Login

This portal allows you to check outstanding invoices, request statements, view service details and pay invoices directly by credit card or through ACH payments (banking such as EFT or cheques). You can also update your credit card or banking details directly through the portal. The portal has the same high level of security our current system operates on so all information will be stored securely.

Going forward, a link to the portal will be included on your invoice at the top of the page, you can access the portal by clicking the green box. There will also be a link included in the email when invoices are sent.

To set up your account, you’ll require the following information found on your invoice:

1. Customer number (found at the top right of your invoice), if your company receives separate invoices for different locations/sites, you will need to include the site number as well. If you have questions about your account settings, please reach out to us directly.
2. Invoice number, including PE at the beginning and all 0’s. (example: PE00012345)
3. Invoice amount, found on the bottom right of the invoice, not the account total.

We are encouraging all customers to utilize the portal for payments and account information, but we are still accepting payments as we were previously. For any assistance setting up your account, you can reach out directly to Rachelle at [email protected] , or by phone, 519-745-4143 ext. 5